Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help. ...Martin Roskilly
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Right part delivered promptly. good service ...Andy Hayter
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
...Maria Vasilyeva
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Very good and prompt, using special delivery. ...Robert Millington
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prompt supply and delivery ...frederick donaldson
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks ...Lindsey Dougall
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Hi..
I received my order nextday,,: thank you. ...arkersel
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price. ...matthew east
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