Although the product I ordered online seemed to be quite elusive when posted to me, I was kept fully informed about the delays and revised dates.
From my point of view the delays were not a problem and I would certainly use mytub again in the future. ...Peter Barnes
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Excellent service throughout. Will definitely use again. ...Alan Carrington
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Good price and excellent service ...Dougie Skinner
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Prompt delivery.no hassles.cheers. ...kevin morton
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Wonderful service. Arrived the day following the order, despite the delivery being quoted as two days. ...Colin Turnage
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part ...Philip Allen
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Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately. ...Ian Dilks
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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