Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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Special order delivered when promised great service thanks ...Steve Reid
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Excellent service and delivery. Would definitely use again. ...Amy wakem
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My Tub managed to locate my discontinued taps, where others had failed - and they were delivered earlier than expected ...Adrian Bates
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Order was recieved on time, as per specification and in excellent condition! Well done! ...A Prokopchuk
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I was very impressed with the speedy delivery of the toilet seat we ordered, and the notification by email of the confirmation and despatch of the order. Would definitely recommend mytub. ...Jenny Ball
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order. ...Paul McSparron
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible. ...Nicola Richards
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again ...James Reynolds -
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Good price,sevice,delivery and communication.Says it all thanks. ...W S ROBERTS
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