Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ...Chris Waters
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Very professional service and fast delivery, although I missed the first one. Item was very securely packed. The price was unbeatable online. Thank you. ...Dominique Saliceti
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Easy to order on website, however the statement on the website regarding free delivery on orders over £35 is misleading our order was over £50 but as it was not a stock item it cost £15 delivery. Not impressed.
Order arrived within 48 hrs after order, tin damaged but it didnt affect product. ...David Williams
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round! ...Mrs Jane Shaw - Mr
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The 1st order there were 2 cover seats and they were both broken. I sent them back immediately. The 2nd order got lost, then Christmas and New Year stopped process and finally the seat cover arrived. So fr so good. ...Carol Robertson
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Ordered a bathroom worktop on line. Was advised by email of progress and it was supplied locally and delivered by that firm. Top rate service and keen prices will mean me looking here first for future product requirements. Although it needed a little searching to find what I wanted on the web site, if you know what you want, you can probably find it here. ...Paul Beck
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Great service - thanks! ...Milen Stefanov
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Hi
The service was good and I was able to pick up the goods as arranged. I thought it was good to be given the chance of picking up myself, and not having to pay the delivery charge. Parts were as expected - which isn't always the case with online purchases! Also the order was available quicker than expected
Nice to do business with you.
...Malcolm Kippax
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them. ...Christopher Sarjant
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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