Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
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item delivered promptly, really pleased with purchase and service
...J SAMPSON
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.
...Tracy Reinmiller
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Laurie
I wish to send my thanks to you, I have received a call from the centre at about 10.45 this morning to say that my shower had arrived, thanks again for all your efforts in making this delivery happen eventually.
Regards
...Lorraine Parker
Site Office Administrator
Sir Robert McAlpine
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Never heard of this site before, stumbled upon it whilst trying to find a relatively unknown shower screen.
On finding the unit, the site said it would update me as to availability, which it duly did, and then delivered next day, not bad !! Very simple to use and quick with it.
...ROGER FURZE
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Great company to deal with, no problem will purchase again.Thanks
...Colin Hook Property Improvements
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others
...Andrew Uttley
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Great service and terrific staff. Thank you so much for getting my order to me in time.
...Mr Simon Morrell
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received without a problem and thanks for prompt service.
...Brian Behrman
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Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF
...basil formanuik
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£
£404.99 
