Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again. ...Phillip Edwards
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Thanks. That sums it up really. Great product, great price, great customer service, kept me informed at all times. Quick delivery with no issues. Told when the delivery would be, called beforehand spot on.
Trust them they know what they are doing. ...Philip Grant
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
...Paul Parry
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Fantastic service , on time as committed.
...FAIZAL T. UPPALATH
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thank you for a speedy and efficient service, My filters are working perfectly ...Julie Partridge
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Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
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its all OK.
Thank You ...Olaf Cornehlsen
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A first class service was provided by your staff. You sent me updates about my order and the items delivered were exactly what I needed to fix 2 leaking radiator valves. Having searched high and low for the type of radiator valves fitted in my house I was extremely happy when I found mytub on the internet. Your staff were very helpful in ensuring that I had chosen the right items. I am very impressed with mytub and will definately use your services again! ...Darren Emmerton
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Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
...Glen Keller
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Order was recieved on time, as per specification and in excellent condition! Well done! ...A Prokopchuk
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