Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
...David McLeod
|
It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks.
...gavin johnston
|
When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition.
...Ram Tiwary
|
Initial queries answered promptly. Order received next day. Thank you.
...John Hoppitt
|
This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email.
...Sandra Martin
|
Very pleased with your service However i Was led to believe that the Esher Three pack included a towel rail and it tuned out to be a Towel ring . Which we do not want. problem is currently being resolved
...stephen Wheeler
|
Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill
...Gillian Reeves - Ms
|
Fantastic customer service
Item is perfect Really pleased with it
Would certainly recommend company to anyone
...Kate badger
|
Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service.
...Mr Graham Thompson
|
Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it.
...Iain ONeill
|
£
£800.33 
