Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
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Great service with no problems. Delivered sooner than expected. ...Martin Sawyer
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Very pleased with your service and clear and easily understood web site. Many thanks for a smooth well informed transaction. ...Rod Southern
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Thank you - just the parts I needed and now fitted to the taps. Excellent service. ...Brian RidleyJones
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Slight confusion as to which day my order was being delivered, but it arrived very quickly and we are very pleased with the bath at a very reasonable price ...Josephine Phillips
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I bought a toilet on this website, it was the Twyford E100 bottom outlet close coupled pan with the Twyford E100 Square raised height lever cistern, made for the raised height pan but decided to buy it with the standard E100 bottom outlet pan as its the same as the push button cistern accept it isnt push button, its side lever instead and its great.
This toilet was bought for a friend but had it shipped to my address as he wasnt in and I will need to buy another 3 toilets with this site soon.
When the toilet first came, it was a bit of a pain in the neck to put the cistern on the pan as the screws through the cistern wasnt long enough but the screws werent actually the problem, it was the washer that goes between the pan and the cistern.
I got a new one for my mate and it fitted ...Micheal Jones
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all spot on many thanks ...keith readhead
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Excellent service, good prices, great comms and fast delivery of quality products. Website a little awkward to search through, but bearable. ...Mark Nichols
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All as ordered and rec,d quickly ...Chris Dulake Plumbing
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Very good trouble free service. No issues to raise at all. ...Ian Johnston Anglo Irish Bank
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