The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again ...Paul stretton
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Product purchased was Showerlux Showerclean. Arrived as ordered. Communications were good. Was advised of a delay in delivery from original given date but was then was delivered on original date after all. Slight confusion but no complaints. Would use again ! ...Roy Andrew Hassell
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I have received great service from several people of this compnay, all patient clear and very very helpful, as I am a women have no knowledge in unvented cylinders things were explained to me clearly without being annoyd by the number of times I had to call or email, and for that reason I purchased my cylinder from them because I know I can get a good service ...Rona Barreto
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks! ...Jeremy Hine
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very pleased .Ordered item .was sent next day .And good communication would use this firm again ...geoffrey leonard phillips
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james ...jac construction
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Very good communication and helpful when there was an issue with my order ...Christopher Giles
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff ...Karen Cohen
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation. ...Grahame Arnold
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