The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet! ...Angela Draper
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service! ...James Bailey
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Bathroom accessories. Good choice of items. Active response and follow up. Prices fair for these Metlux items. Delivery prompt.
GH Glasgow ...George Hunter
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
...Dave Curtis
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Once again Fantastic service on a hard to find item.
Thank you very much! ...Tom Hawthorne
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Great service from mytub, great prices and the best courier service I have ever had. Cant thank mytub enough, they have been brilliant : I will be keeping mytub in my favourites. ...Chris Whittingham
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you ...wayne botley
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I have bought numerous items for my gas fire and have always had very good service. Mytub is also the only place I can find that sell the items I require for my gas fire, even the makers dont stock spares for my particular fire. Thats why I deal with Mytub because they have what you need and at a very reasonable price. Very good communications that keep you updated on your order. I can always find what I am looking for on their website by using the search facility. ...Arnie Burrows
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