The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom ...Roger Daley
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Excellent delivery and progress reports thank you. ...ERVIN AMASTEEL
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Order arrived on time thanks, very helpful staff when placing order. ...james thompson
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All ok. Delivery very slow though. ...Gary Quest
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Great service,prompt delivery great company to deal with. ...Ian long
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Very quick reponse, item delivered promptly. Very good service.
Only issue is the soft close is very, very slow to close. I have one other of these fitted to the main bathroom and that works OK. Cannot see how this can be adjusted. ...Kenneth Appleby
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Product is fine & has been fitted - only complaint is that it was delivered the day before that agreed & as noboby was in it was left propped up outside. ...Jim Stonehouse
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small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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order delivered on time, good shopping ...Mr D Ashill
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Very quick and efficient delivery. ...Lesley Clarke
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