Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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Laurie at my tub was very helpful in finding the part I needed. Thanks.
Very satisfied with the service. Damon.
...Damon Hunter
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Briilliant service thank you very much. Good communications.
...Amanda Cairns
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Quite a long delivery time, but item actually arrived ahead of schedule- courier phoned first to make sure that was ok. A very easy transaction and I was pleased to find the item I wanted after much searching. Would definitely use you again.
...Mrs J Morris
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delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
terry
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Hello Terry
Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
Regards
MyTub
...t.d.taylor
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Good evening, I indicate you that you sent me the bad outside temperature sensor, you delivered the outside F42010971-001 probe while I commanded N T7043B.
So I return it to you and ask you to pay off it to me or to transmit me the ordered article copy of which you will find in the return of the parcel
Thank you for your understanding
...JAMMES Marie-Line
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Excellent communication, efficient service, product as described
...David Trippett
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason.
...Carina Campbell
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Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again.
...Howard McKnight
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great customer service and communication. Competitive prices too.
...Charles Nicholls
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£
£450.69 
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