Had been let down by another online company who wanted 3 weeks lead time to deliver - from order to availability in store with MyTub was around 30 minutes!!
Very helpful lady on the phone (Christine) made sure of stock availability and advised of a store in driving distance which had the stock for colection the same morning rather than waiting the modest 1-2 day delivery!!
VERY IMPRESSED, will be using again soon for my plumbing business, especially with these prices!! ...Drip Doctor
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Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010 ...Mr John Scott - Best Western Pinewood On Wilmslow Hotel
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days! ...NA
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Hello Jeanette Deborah and Christine delivery took place this morning everything works comfort is resumed! It has been a pleasure doing business with you and I will recommend your company to all tell the boss the pay rise is overdue! have a great Christmas and Best Wishes for the New Year.
...Tony
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I was kept informed of each stage of my order and the goods arrived on the day stated.....Great service and would highly recommend MY TUB...well done ...Hazel WhitelockWainwright
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Good service, item took a while but was kept informed. ...Tamar aview Aquatic centre
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Great help from the mytub team identifying the right item, pictures would be helpful. Delivered very quickly and a very good price. Many Thanks! ...Jeremy Hine
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Order has been received. Everything fine. Thank you. Colin Hadley. ...Colin Hadley
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Thank you for your prompt service. Will certainly use you again. ...Les Whitewood
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