Fast, easy ordering and delivery.
AM or PM delivery information is the only thing i could have asked for as an improvement. ...Paul
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Very helpful to urgently find and deliver a part. ...Michael Boden
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Very good company keeping me updated although delivery took longer than expected I have now received my order. ...Mrs Marian Simmonds
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Excellent communication all the way. I tried to order a shower that turns out wasnt in gold. Before sending the chrome version, the team noticed that other parts on the order were in gold so contacted me to check before the order went ahead. Kept me well informed throughout the refund process even though it ended up being a non sale for them. Cheers ...Holly
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I was very impressed with the speedy delivery of the toilet seat we ordered, and the notification by email of the confirmation and despatch of the order. Would definitely recommend mytub. ...Jenny Ball
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Brilliant - you got me the old part that British Gas couldnt find and saved my boiler for a few more years ! The part came in one day rather than the three days I was resigned to. Thanks ...Douglas Anderson
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Very happy with service ...Stephen Spence
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Fast and efficient delivery - pleased with my purchase ...Fiona Whitelaw - WCS
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
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Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub ...John Murray
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks! ...Elaine Lawrence
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