Very good service
Bend over backwards for there customers
Thank you ...simon chambers - SDC Plumbing
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The extra mile that MyTub went to complete my order was like a breath if fresh air. A swift receipt of my goods then topped off what was a very pleasing buying experience. Well done. ...Stefano Bittante
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All is ok, the delivery cost is a little high. ...Chan Wai Yin - William
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Thank you for my parts and thank you for delivering them so quickly. ...Derek Leslie - Premier Oil Aberdeen Services Ltd
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Thank you for your prompt service. Will certainly use you again. ...Les Whitewood
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Very pleased with the help, service and price received with my recent order for Vailant flue parts. ...P Routley
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V pleased with service received. Will use again. ...Thomas Plastering and General Builders
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub ...Xiaobao CHEN
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Brilliant service. Very glad that I remembered I had used you before. ...Peter Groves
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