Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
...Appleby Park hotel
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The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David ...D A Grace
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VERY GOOD SERVICE, THANK YOU ...REV. B. POWELL
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good. ...Ann Kingdon
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Excellent service delivered on time, would order again with them. ...jon pullen - J R Pullen
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Good service even when parts are hard to get , kept me informed thank you ! ...steve westley - westleyhire ltd
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Just fitted items and work great - mytub cheapest on web that i could find thanks. ...Neil Morris
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Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
...V wiffen
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Great service, kept fully informed. ...Anthony Willis
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