While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Excellent service, quick delivery very happy with my new fire coals.
Thanks
...Darren Webb
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Great service, best price I could find and the item arrived very quickly. 100% satisfied!
...Barney Scott
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First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron
...Mr David I Barron
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The services and shopping experience with MyTub from ordering to
delivery were 1st class
...ian boyd
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VERY GOOD, EASY USE INSTRUCTIONS,
...Clive Bradley
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Excellent Service. Thank you
...Kevin Lester
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I searched everywhere for 4 replacement radiants for our gas fire of many years. I eventually found your site with the result they were delivered on time, very well packed and brand new radiants to boot.
Christine kept me informed of progress which helped enormously.
Thank you so very much indeed.
...Mike Diamond
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Great service, good price, very pleased with FLAMONIK RAPTURE fire.
...Alan Whitlock
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.
...Elemental Heating
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£
£450.69 
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