Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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Excellent service, delivered as promised. Very happy.
...Ali Akademir
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Excellent service. Our shower is now working again. Thank you so much. Not dealt with you before but would highly recommend you to others.
...Karen Millson
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Very helpful and prompt speedy delivery.
...Brett McLellan - Iona Properties
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Just as expected. Thank you.
...Nick dobson - FDT GB Ltd
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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done.
...david j copeland
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Would use again, kept informed at every step, and item received very well packaged
...John Barrie
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Quite surprised when plumb centre delivered the goods as I had already been there to source parts and I have an account with them. Nevertheless good service parts were delivered early and fitted same day.
...R G Cole Plumbing and Heating
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Found my increasingly rare part. Thanks.
...Tim Smith
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub
...Xiaobao CHEN
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£
£450.69 
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