Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service. ...Anthony Drake
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back. ...Philip Shaw
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Great product, delivered when said and great communication, thank you. ...Karl Webb
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The right advice the right product delivered on time. ...Mr Thomas W Kay
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Good quick delivery
Email enquiries responded to quite quickly too! ...Paul Felgate
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Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks ...Malcolm Holt
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Ordered and delivered the next day. Very pleased. ...kbr
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Great service from you, so thank you ...James Robinson - Lee Robinson Associates Ltd
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Good service. ...Julie Hampton
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