Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential. ...Graham Morris
|
Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
|
Good value, good delivery costs, a little long wait though. ...Brian Kerr
|
Product item we were looking for at a price 2nd to non found else where, updates and service both great. ...Carillion LGS Dave Evans
|
A speedy delivery and very good service. MyTub kept me updated at all times. ...Sandra Beaumont
|
good prompt service, thankyou, peter ...Mistral Yachts Ltd
|
Thanks, good service, good communications. ...S Garner
|
Excellent service, delivered on time with communication answered immediately. Checked around the product elsewhere, only MyTub has what I needed. Website and communication portal easy to use and understand. Definitely coming back : ...Benjamin Kirk
|
Spares for Baxi boiler arrived safely in good time.
Many thanks ...Colin Brown
|
Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received. ...Antony Durrant
|