Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem. ...Mrs Avril Thomas
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My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious. ...Louis Fleury
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Excellent service
Great product, good value
Excellent communication and fast delivery
Thankyou ...Paul Sercombe
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Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service ...Paul John Manley
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really fast service, quick delivery and informative website. Was able to find out what loo seat I need from the 100s available, which would not have been possible without your guidance. Thanks! ...Rebecca Keane
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Very good service ...Edna Fullbrook
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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Great service-prompt delivery. Thank you ...mr r lawrence
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order. ...Lawrence Meilack
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