thank you very much for your E-Mail.
We get our order and till now everything is fine, so thank you very much.
|Excellent service. Prompt delivery. Will definitely use you again!!!
|Second time I have ordered from you. There is always someone available to take a phone call with any queries and your emails kept me up to date with delivery details. Will recommend you to friends and family.
...Mrs J Wyatt
|good service, good price - the only problem being with the firm ( Wolsley? ) that delivered it; I stayed in all day awaiting delivery - only to find ( via Mytub) that they had broken it in loading and hadn't bothered to tell me or you; Mytub good; Wolsley bad.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
|Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
|Bath was as expected, delivered on time and at great price. Would recommend to anyone.
|Customer service WAY beyond what anyone could expect. Many thanks.