Prompt reply to enquiry and prompt delivery of goods ...Carl Toon
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The service and the communications were good.
The items were ready for collection as promised.
I am happy with the service provided.
The turnaround time for information on stock availability could be a little quicker.
Regards,
Raquib ...Titas Homes
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Easy ordering system and speedy delivery
Thank you ...Tracy Boulton
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Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good. ...Ann Kingdon
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Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!
Highly recommended. ...richard farmer
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new. ...Michael Sandison
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this was the first time i had purchased anything from mytub and if needed, i would use them again. telephone staff are extremely polite and helpful and the service provided was of a very high standard. thank you mytub for making my shopping experience with you, a walk in the park. highly recommended. ...jennifer taylor
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Christine
I picked up my parts today, thank all the team for there help ...Trevor Weavers
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A delay with supply - but kept fully informed of issue - good price for item - will use again ...Donald Fisher
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