|Delivered my item as per the description and on the date advised. Great price too.
|Most competitive price. Delivery to Northern Ireland for a reasonable surcharge and in a very timely fashion. Straightforward email to modify delivery instructions. Can not fault.
|Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
|Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.
|The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
|Excellent service. Kept fully-informed throughout.
Regards - John Carter
|I cant fault this company. The toilet pan I ordered was a good price, especially with the free delivery. The communication from them was excellent and my item was delivered in good order in a couple of days, on the day they quoted. I couldnt ask for more. I will not hesitate to use them in future.
...Mr Peter Nash
|Excellent service with very helpful staff
|It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help!
|Good price, great service. Order arrived after one day. I was kept informed as to the status of the order regularly. When I need bathroom "stuff" again, will definitely use. Cheers.