We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery. ...Sascha Birch - B. Interiors
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve ...SILEX LTD
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Very good service. The order was slightly delayed but I was kept fully informed. Unfortunately the supplier omitted some fixing screws, however MyTub responded quickly and sent out a set of screws immediately. Excellent customer service. Il not hesitate to use them again. ...Florence Smith
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Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!
Highly recommended. ...richard farmer
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Product speedily arrived on time. Exactly as ordered. Will definitely use your company again. Thank you ...Barbara Butcher - The Mitre Inn
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Fantastic and delivered promptly ...Georgina Pearce
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It's a good no-nonsense steel bath - we have two of them now. Your service was excellent and the delivery man very helpful - he even gave me time to check the bath for damage before he left. Thanks. ...Rob Ellis
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delivery made as requested and on time. ...Pauline Robinson
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thanks
was a pleasure doing business,and look forward to doing more in the future thanks again. ...wayne
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