The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest ...Christopher Guest
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Great service and fast delivery ...MR D M HENDERSON
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You! ...Callum B
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
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The product arrived promptly and was as described.
My one complaint is the packaging that was used. For the single support tube of about 12mm x 150mm, it arrived in a box that was about 300mm x 200 x 200, packed with another folded box, inflated plastic packing and was inside a padded envelope. All that was required was the padded envelope with a stiffener inside to stop the tube getting broken. In these days of trying to reduce packaging, this went totally the opposite way ...Mark Fisher
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very good service. The diver phoned when almost arrving for delivery. A ver good system ! ...susan brown
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Very efficient, Good value. Eay to order from.
Best regards ...Robert Dawber
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We have found your company great to deal with , the ladies in sales have been brilliant. ...Cornwall Wetrooms
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very good service - parcel arrived when promised and it was packaged very well. thanks ...John Rhodes
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Apart from a little hicup with the invoice courriers error I believe all very efficient, thanks ...Liz Pounsett - Oakland Air Control
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