Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too ...Shaun Wray
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Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
...ken wilson
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To the mytub organization
Thanks very much to mytub for their supply of swan neck type taps which were delivered on the date as I was advised.
The taps were supplied at a very reasonable price.
So a first class service from mytub - well done.
Thanks
Donald Adie
Stepps Glasgow ...Donald Adie
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Customer friendly web site,next day delivery,cheapest price I could find and all items correct.One delighted customer.Thanks. ...Ian Dixon
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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Excellent service . Product arrived on the stated day. ...PETER THOMSON - PETER THOMSON
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Good afternoon
Order received , very pleased with service.
Thank you
Kevin
Co C P Jefferies ...C P Jefferies Heating
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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We have found your company great to deal with , the ladies in sales have been brilliant. ...Cornwall Wetrooms
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend ...Mrs Cheryl Smith
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