I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Delivered on time, good value, I recommend Mytub Ltd
...mark waits
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.
...Peter Hughes
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Please be aware that all goods were received safe and sound, but had to be repackaged by your courier PTS as the weight and volume of goods were too much for the padded envelope used.
...EAG Megson
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Order arrived at 1.05, many thanks for your help.
...Michael Jones
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Briilliant service thank you very much. Good communications.
...Amanda Cairns
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Yes, Order received intact, very speedy delivery thank you
...Southcoast Plumbing Supplies Ltd
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Quick and efficient with no problems. Goods as described.
...Asylum Clubs Limited
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Thank you for excellent service.
Ive received shipment in time
the only big MINUS was the excessive shipment costs for an EU-customer, which trippled the product price.
Best regards GB
...Band Gernot
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Fast delivery at a low price.
I would recommend your company, thanks.
...Alan J. Massey
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£
£450.69 
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