Excellent service all round, very helpful on the phone in sorting out the order. ...EDWARD
|
Great service, delayed delivery but I was kept informed at every point. Product as described on the website. ...Frank Alden - ArcusFM
|
I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
...JUNE WHITEHOUSE
|
Fantastic service,as always.Fast delivery,good price,what more can i say! ...EcoAppliance
|
Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
...Paul Harper
|
Well pleased ...Victor Gonsalves
|
I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...Angela Robertson
|
Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
------------- ------------------------- ------------------------- --------------------------
Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...Peter D Allum
|
Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order. ...Alan Pickwick
|
Briilliant service thank you very much. Good communications. ...Amanda Cairns
|