I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...Mrs Susan Smith - Luxtimeuk
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Simple ordering system and prompt confirmation, updates and delivery. ...Louise
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Good price c.f. competitors, and very prompt next day delivery ...Nicholas James Marston
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The service and the communications were good.
The items were ready for collection as promised.
I am happy with the service provided.
The turnaround time for information on stock availability could be a little quicker.
Regards,
Raquib ...Titas Homes
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Great service from you, so thank you ...James Robinson - Lee Robinson Associates Ltd
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Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended. ...David S. Williams
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available. ...Ian Birrell
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Dear seller,
I recieved the product in perfect conditions.
Thank you very much. ...Vicente Jesus Vegazo Rodriguez
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better. ...Ben Cole
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