Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though. ...Colin Crow
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easy and cheapest way to by boiler parts will use again ...Alexander E Lawson
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable. ...Michael Stanley
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Great price, great item replacement toilet cistern, great comms, recommended! ...Alex Kells
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A very helpful company, who were supportive and reliable. Good service! ...Electrician
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No problems at all, kept me informed and delivered when you promised ...Rod Henderson
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Very good service the
order was just right ...steve vardon
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Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
...Tim Morgan
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Hi
While I was very impressed with the speed I received the first part I ordered, I actually ordered 2 of them & have yet to receive the second. The delivery note suggested that one was being delivered & one was on back order, but so far it hasnt turned up...
Many thanks
...Dougal
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