Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Items arrived to time and as described ...P J Plumbing
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future. ...John Carnall
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Thank you for such a fantastically fast and efficient service. Excellent customer service, kept informed from the beginning right to through to delivery.
The toilet seat is just as described at a good price - received in 48 hours.
Would highly recommend to anyone. ...Susan Chan
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When I couldnt find exactly what I wanted on the site, I contacted your staff by phone, who were extremely helpful and pleasant. They arranged for the parts I needed and put a special item on the site so that I could purchase what i needed.
excellent service - thank you ...Barry Robins
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all goods as decribed, reasonable price, free delivery. Most useful thanks Joe ...Joseph Brack
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Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A ...Martyne Mullar
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arrived in a couple of days will deal with you in again and would recommend your company to others thanks. ...Mr RW Bain
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my-tub were great again but the part took some fettling to fit
did in the end though-all good : ...j leroy
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony ...A Mason
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