The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again. ...Martin Tlaskal
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Very good service and delete with faulty item immediately.
Thank you ...P Jones
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Great prices,good service ! ...Mosco
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
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No problems at all, kept me informed and delivered when you promised ...Rod Henderson
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again. ...Charles Archibald
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An excellent service with local contact to agree delivery time--all at a reasonable price ...Lawrence Weaver
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I was impressed at how quickly my order arrived. Many thanks ...Alan Gibson Heating
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received my order thankyou, you provide a very quick and easy service, i will highly recommend you to all. ...reflections
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