I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you. ...Louise Thornton
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Excellent service - very quick delivery, & parts just right. Thanks very much! ...Simon Whiting
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton ...Michael Frampton - Tri Management Ltd
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...Jeremy Cobbold
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Excellent, efficient will definite use again
Thanks ...Stephen meakins
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I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you. ...Julia Horne
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Got the part ok. Staff were helpful.
Time you ditch TNT. ...Geoffrey Forrester
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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corrrect part arrived on time, thx ...H W Gravell
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