The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Delivered on the date confirmed all in good order ...Mrs S Robertson
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Picked the item up today. Just what I ordered. A fine delivery process. ...George Fowle
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Great service, great price. Would definitely recommend. ...Andrew Ogilvie
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
...Nigel Morley
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Excellent communication so i could keep my customer upto date ...dan morgan
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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1st class service Thank you ...Mr G Robinson
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Rare vintage gas fire radiants arrived promptly and in first class condition despite the snowy weather, very satisfied indeed! ...David Tong
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The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help. ...Mr. Kee - Chak Ip
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