|Excellent service. Kept fully-informed throughout.
Regards - John Carter
|Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you.
|Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
|The order didnt come immediately But my tub was very good At updating Where things had got To and when i might expect it. Will use again
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Correct products delivered quickly thankyou
|Very pleased with the help, service and price received with my recent order for Vailant flue parts.
|I had no problems using this site. The items I ordered arrived on the dates they promised. The question and Answer system they operate is really good. I had a couple of queries that were quickly answered.
I would recommend this site. They supplied the items I wanted quickly and efficiently. I will defiantly use them again.
|Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks.