Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Very good, fast service. Order delivered next day.
Only one note: a professional looking invoice in PDF format would be better than the simple e-mail invoice
------------- ------------------------- ------------------------- ----------------
Hello
If you login to your account then goto "my orders" click on the order you need details of and you will find a print invoice link which is just what I think your looking for.
Regards
MyTub
...Bucks Gas Solutions
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Hi My Tub,Easy ordering info,Quick delivery, i will certainly use again.
...Nicholas Sayer - 07711168072
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Great. Item arrived as promised, item as described & cheaper than elsewhere. Very pleased.
...Barry Coleman
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Helpfull and friendly staff, will use again.
Thanks.
...hurst plastics ltd
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance
...LAO YUEN NING
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris
...Chris Butt
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First class service, items delivered on exact day stated.
...Richard Allison - RAE
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Goods arrived ahead of schedule - emails not.
...James Breeton
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Happy with the service. Received the order today in first class condition.
...Martin Crockford
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£
£23.15 
