Great service, delivered on date specified although quicker delivery would have been appreciated as only have one toilet.
Good communication and quick reply to emails.
Thanks will recommend to friends and use again
...Jenni Dent
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good
...mr t j weeks
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no problems. goods delivered promptly.
...paul farrington
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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
...Emma Ray
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks
...Chris Lockett - CH Lockett
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Fast delivery and excellent communication . Thank you
...nick plenty
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
...Liz Morgan
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up!
...Mark Hawkins
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Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you.
...David E Wright
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£
£542.24 
