We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles ...Martin Gillard Vigo Limited
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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Brilliant service, thank you. Robin ...Robin Bass
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Replacement part delivered in a few days fitted no problems ...David Gadd
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the two thermocouples arrived quickly and safely ...richard henderson
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Very good customer service & communication thank you.Would not hesitate to use again. ...George Brown
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very good service. mailed on sunday to ask how long to get part.mail reply early monday morning.ordered 10.00am monday and delivered to door tuesday 2.00pm.it was only a knob for a gas fire but postage was cheaper than other sites.can only recomend site. ...mr frank beazer
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied. ...S OGUNGBOLA
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order completed as stated many thanks ...jim poulton
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Very fast delivery. Product best price i could find on the net.
Many Thanks Ron ...Ron Ragan
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