The part was exactly what I needed. Thanks for a great service. ...Garry Walker
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cant fault your service ...andy ablett service
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Thankyou for the prompt service - the item was delivered exactly as stated on my order confirmation. I also had a propmt reply to my query regarding the compatability of the product with other brand. I would certainly order from you again. ...Patricia Hill
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again. ...Charles Archibald
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Satisfactory item and service delivery ,will use again. ...ROGER GARDNER
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Correct part arrived on the day promised, so I am very happy with the service and would use it again if necessary. ...Roger Mills
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Easy to use web site and prompt delivery. Will use again ...Sandra Coxell
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Excellent service from Christine, shame the delivery company did not care as well. ...Clive Townley
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