Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
|
Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
|
Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation. ...Barry Hamilton
|
There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end. ...Alexander George Todd
|
Good products,delivered on time,great service. ...honeywell bs
|
Good service, item took a while but was kept informed. ...Tamar aview Aquatic centre
|
fast delivery,basin arrived in good condition,so all pleased here thanks. ...BRIAN MILNE
|
Delivered on the day specified, the contact I received from you was second to none I was kept informed all the way through the order. The cheapest I have found anywhere for that toilet so I will be using you in the future. Thank you for an excellent service ...Steve Hunsdon
|
First Class! ...Mrs A Emmett
|
Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance ...LAO YUEN NING
|