Excellent Service. Thank you ...Kevin Lester
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you ...Craig Myers
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Simple ordering, good service, quick delivery, right parts, will use in the future. ...Jerzy Bryzek Versato Ltd
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME ...Ibis Shepherds Bush
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Very good service and a great price on a difficult to source product ...Mark Pountney
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Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed. ...Mr Graeme Neill
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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks ...Sue Rushton
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Boiler nozzle arrived well packed but took over a week. I believe this was due to the item being out of stock. However it was the exact type required. ...Guy Greenwell
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