Easy to use website.
Order recieved on advised timescale.
Very good service. ...John Tobin
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
...Martin Fagan
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub ...Paul Witts
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant! ...David Smailes
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items received with in 2 days brilliant service!
...david higgs
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Very helpful chap, will use you again ...Terry smith
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Toilet seat and cover ordered, delivered and fitted within the week!!! ...Helen Coleman
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very quick service will use this company again and recomend to my friends thankyou ...mrs m henzell
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Pretty slow delivery ...Peter Lythgoe
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Really good and received in plenty of time as needed.
Would use again if needed : ...AFM Ltd
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