The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell
...Harrogate Glass Company
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Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey
...Michael Caffrey
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you.
...Peter Moore
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you
...David Mumford
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Swift delivery of the required item, many thanks.
...Chris Bell - Green Combined Power Ltd
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I found your service excellent, the part I ordered was out of date and your web site did take my money without telling me this. But it was picked up and dealt with by your team. Ive now ordered a new PCB but unfortualty gone else where, after talking to one of your sales people. Most of your competitors prices where between £141 and £149 before VAT and yours was £181. I would have paid £150 becuase I liked your service so much.
Kind Regards
John Gallagher
JAva and Jazz LTd
...John Gallagher - Java and Jazz ltd
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS
...michael john smith
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The item wasnt delivered when they said it would be but once I queried it, the communnication was spot on from there and they were very apologetic and i now have a working toilet again so cant complain too much!!
...Chloe Whiskin
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!
...David Smailes
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Great service, next day delivery as promised. Many thanks.
...Steven Nathaniel - Barlows UK Ltd
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£
£4246.97 
