Customer service from MyTub was excellent. Steve and Samantha kept me well up to date with the delivery status of my order. I will definitely use MyTub again.
...Stephen Hanmer
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The item we ordered below was damaged when we opened the box, it has a chip on the front.
Would it be possible to replace this item
The plumber also asks is there a fixing kit for this item, we plan to hang it on the wall.
STRADA K0778 600MM 1TH CTOP BASIN WHITE
Quantity: 1 ***plumb item
[MyTub Product ID = 543896]
Price: £123.94
PAYMENT INFORMATION:
Items Subtotal: £123.94
Postage & Packaging: £0.00
VAT 20%: £24.79
GRAND TOTAL: £148.73
...Matthew Collins
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Order deliverd correctly and in good time. Delivery driver made exceptional effort to deliver. He walker 3/4 mile to house due to difficulty in turned his vehicle around.
...Alan Chaney
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good service
...Julie Meares
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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey
...John Hey
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.
...John Wardley
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Very happy with the service I received. I was grateful for the updates about delivery as well as the phone call to ensure that the delivery address was correct.
...Lisa Ryan
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An excellent service with local contact to agree delivery time--all at a reasonable price
...Lawrence Weaver
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object
...robert sexton
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Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub.
...Paul Harrop
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£
£217.31 
