I am extremely statisfied with my purchase of matki shower cubicle , it was easy to seach for and order the the item required on the website, customer service was excellent, no problem in contacting,sending receving any meesage. I was kept informed of the delivery which arrived as stated. I will recommend My Tub to my friends and will make purchase from My Tub again. 28.06.2014 - M. Siddique - Manchester
...MUHAMMAD SIDDIQUE
|
Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
...James Longwell
|
Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.
...Stephen Hayward
|
Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
|
excellent service would use again
...karen bromfield
|
The item was delivered before the deadline date in good condition . Delivery option was the best I found for the single item.
...David Betts - NA
|
Great Support.
Only wish I hadnt needed it.
...A Randall
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
------------- -----------------------------
Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub
...Xiaobao CHEN
|
Order correct and delivered on time. Delivery information given by email. Very satisfactory. Thankyou.
...John Muskett
|
£
£853.12 
