Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
Max Soudain
...Max Soudain
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Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Super quick delivery,excellent service. Would definately recommend using this company.
...michael stubbs
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation.
...ian moore Northcourt Centre
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Item received 3911 instead of 31811. Waited in for 3 days in order to
sign for item as we have no near neighbours. Not at all impressed with
UK Mails delivery service. Jeanette and Christine at MyTub very helpful tho, and always pleasant throughout.
...Michael Elworthy
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The product arrived on time and in perfect condition. Messages were left to advise me of progress of my order, couldnt ask for more. I kept the details on the company as I will be placing my next order here. Thank you.
...Maria Lewis
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Fast delivery and excellent communication . Thank you
...nick plenty
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.
...Peter Short
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£
£853.12 
