myTub is the first place I go.First class service. thanks. ...Ian
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A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles ...Martin Gillard Vigo Limited
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Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine. ...Sandra Pierson
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Great company can not fault it in any way great service many many thanks regards from Terry ...Terry McNicholas
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Tanks for your help. I have been trying to track down the correct part for some time. ...Ian Clark
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good service, friendly staff ...edward newell
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Dear Sir or Madam
My experiences have been very bad as this is the first time I have dealt with your company and I had to wait 17 days for a few fittings to be delivered.. 1 fitting arrived after about 10 days and the others were " lost in transit "
I dealt with a lady called Christine who was very pleasant and helpful but the lost in transit business didnt wash with me as Ive been in business for over 20 yrs !!
It will be hard for me to deal with your company again Im sorry to say but I wish you all the best for the future..
Regards,, Steve Wiskin.. ...Steve Wiskin Plumbing
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My goods were not delivered the day confirmed and only delivered the next day after chasing.The staff at My Tub were very polite and curtious. ...Louis Fleury
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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