...Mr Sandee Patel
|Products at a good price, but painfully slow delivery by todays standards for easy to source items.
...Reid Carter Wilson
|The shopping experience was good from placing the order to the speed of the delivery.
I will definitely use your company again.
|My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order.
|Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required.
|Wanting part for old trianco coal boiler. Not only did you get this part but the price was very reasonable and the delivery was excellent very quick!!!
|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|excellent service throughout and a good price.
|The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you.
...A F Leader
|Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF