i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks : ...jacqueline hutchison
|
Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals ...Mrs Norah Powell
|
Order was placed two weeks ago. Never heard a word. Emailed to find out
what was happening. Recieved "notification of update to order status". Log
in to find it will be another two weeks. No explanation or apology. How do
I know if it will not change again? They are drinking fountain parts for a
kids school and are needed ASAP.
Advanced Plumbing Systems
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi, I have just sent this through your order thanks.
Good morning. There has been some considerable disruption to the national supply chain since you placed this order due to the snow. This office has been closed for the Christmas period also since the 23rd Dec to the 4th Jan. However we are confident th ...
|
I was very impressed by the fact that the swing arm which Id ordered arrived within 24 hours of your receiving the order made on Saturday on the Monday morning. Our plumber would have been happier if it had been accompanied by suitable boltsscrews to fix it with but that wasnt actually a problem.
Thank you very much for your helpful web site and excellent service. ...Janet Burrows
|
Top marks for customer support. New bath arrived with a couple of scuff marks on it. Contacted MyTub - staff were very helpful and the marked tub was picked up later that same day. New tub arrived in perfect condition a few days later. Nice bath and excellent service. Thanks. ...Tony Watson
|
I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
...gerry duffey
|
Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
...Charles Smith
|
Exemplary service. Originally placed order on ebay but was let down greatly. Your companys handling of my order was first rate and your communications excellent. I was updated regularly regarding the delivery status leaving me free to carry on with other things. THANK YOU. ...Patricia Lines
|
Item received, very impressed with customer service, and will definitely use again.
Many Thanks
Regards
Tristan ...tristan shelton - Mr
|
Helpful assistant, fast safe delivery, Many Thanks. ...Mr Graham Farmer
|